About our client
It works on major projects that range from lighting for major railway stations and airports through to hotels, offices and museums. Working closely with architects, designers and engineers to create bespoke lighting that brings buildings to life, it also offers the best in energy efficient installations.
The company first approached us for help after suffering from a major server outage. Because it was dependent solely on its own-premises servers, the outage brought the firm to a standstill. ECOM was asked to first solve the outage and then propose a more robust solution, which would prevent such catastrophic failure in the future.
After getting the client’s servers back up and running, we conducted a full audit of the company’s systems and software. We created a new approach that saw us move the firm’s systems to Microsoft Azure, the enterprise-level cloud platform. This allowed us to make major upgrades to the client’s infrastructure, including the introduction of an online active directory – a powerful cloud-based administration system. In addition, files were moved to the security of Sharepoint, the web-based collaborative platform. We chose this partly because of its seamless integration with Office 365, which we introduced at the same time.
Our client was delighted with how we migrated them to new systems that were reliable, scalable and able to grow with the business. The company also has offices in Asia, so continuity of service between the different continents was business critical. When the COVID-19 pandemic struck, we helped the client switch to a model that involved many more staff working from home, particularly using Microsoft Teams to communicate directly with each other.
“I have been working with ECOM over the last 10 years and can highly recommend them to anyone running their business. They remove any unwanted stress and are always on hand to help when we need them.”
Mark S - Financial services
“We have worked with ECOM for over 15 years. They provide us with an outstanding service at all levels, from a responsive customer service, IT strategy planning and supplying high-quality competitive products.”
Jake D - Lighting
“ECOM made the migration from our internal network to our private cloud service so easy. They migrated all of our data and applications without any complications, they are very easy to work with and understood our needs from the start.”
Clare C – Accountants
“ECOM understand our needs and assist with all aspects of our network security. We appreciate their attention to detail and creative approach in securing our network. These guys are my lifesavers and super awesome at all things I.T.”
Anita H – Retail
“They are always available when you need them the most and always introduce us to the latest technology. For us, communication and reliability are key to a successful business. ECOM has ensured this is so.”
David – Lighting